Contact Us

We're Here to Help!

Have a question about a product, need assistance with an order, or looking for the perfect personalized gift?

At KeepSafe Porch, we're happy to help make your shopping experience as smooth as possible.

Customer Support

Email: support@keepsafeporch.com

Phone/Text: 813-540-2928

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

We aim to respond to customer inquiries within 1–2 business days.

Questions About an Existing Order?

To help us assist you efficiently, please include:

• Full name used when placing your order

• Order number

• Brief description of your question or concern

• Photos, if applicable to a damaged or incorrect product

Personalized Orders

Because many KeepSafe Porch products are made specifically for you, please review your personalization details carefully before completing your purchase.

For information about cancellations, damaged products, or replacements, please review our Return & Refund Policy.

Thank you for choosing KeepSafe Porch — where thoughtful gifts become lasting memories.